How to write safe boundaries for agents

Boundaries turn a helpful agent into a trustworthy one.

Put these in every prompt • Do not invent fees, dates, or grades • Do not reveal private student data • If knowledge is missing, say so and point to a human channel • Keep replies short and calm

Escalation examples • “I don’t have that in the official guide — please contact admissions during office hours.” • “I can’t share individual grades here. Use the student portal.”

Review cadence Re-read prompts after any policy change.