Privacy Policy
How we handle personal data on ZoxAgent.
Last updated: August 2026
This policy explains what we collect, why we collect it, and the choices you have.
1. Data we collect
Account data: name, email, organization membership, and authentication logs.
Product data: rooms, recordings metadata, tickets, and usage events needed to operate the service.
Technical data: IP address, device/browser signals, and approximate location for security and analytics.
2. How we use data
To provide rooms, agents, billing, support, and security controls.
To improve reliability and understand product funnel performance.
To communicate service notices and, where permitted, product updates.
3. Sharing
We use processors such as hosting, email, and payment providers under contract.
We do not sell personal data.
4. Retention & security
We retain data as long as your organization is active and as required for legal obligations.
Access is restricted by role; platform owners can audit sensitive actions.
5. Your rights
You may request access, correction, or deletion subject to legal and operational limits.
Contact privacy@zoxagent.com for privacy requests.